Amazon is accelerating toward an automated, AI-powered logistics system. The e-commerce giant has unveiled three new technologies that aim to make human employees more efficient while simultaneously reducing the need for human labour. These three AI tools include a sorting robot , an AI management agent, and augmented-reality glasses for drivers.
According to a report by The Wall Street Journal, these three technologies collectively demonstrate how CEO Andy Jassy’s push for AI adoption is reshaping the warehouse floor.
New tools for Amazon warehouse employees
Amazon's new technologies address key aspects of its fulfillment and delivery pipeline:
Blue Jay Robot : According to the report, this robot arm is designed to sort packages with greater speed. Currently being trialed at a facility in South Carolina, the company plans to integrate it into same-day delivery centres to facilitate cheaper and faster deliveries.
Eluna AI Agent : It is an AI agent that is built to optimise human deployment. Eluna will help managers avoid bottlenecks by answering complex queries, such as, “Where should we shift people to avoid a bottleneck?” This tool is scheduled for a test run at a company warehouse in Tennessee.
Augmented-Reality (AR) Glasses: Delivery drivers will be able to wear these AI-powered glasses to identify the correct packages, receive turn-by-turn directions, and even flag the presence of dogs at a drop-off location. These functions currently rely on drivers' smartphones, and the new technology aims to prevent delivery delays.
Amazon has long stated that it wants to offload mundane tasks to AI and robots while improving worker safety. The company already relies heavily on automation, reporting that roughly three-quarters of all its deliveries are robot-assisted.
Recently, Morgan Stanley estimated that by the end of next year, nearly 40 fulfillment centers equipped with robots could result in up to $4 billion in annual savings.
According to a report by The Wall Street Journal, these three technologies collectively demonstrate how CEO Andy Jassy’s push for AI adoption is reshaping the warehouse floor.
New tools for Amazon warehouse employees
Amazon's new technologies address key aspects of its fulfillment and delivery pipeline:
Blue Jay Robot : According to the report, this robot arm is designed to sort packages with greater speed. Currently being trialed at a facility in South Carolina, the company plans to integrate it into same-day delivery centres to facilitate cheaper and faster deliveries.
Eluna AI Agent : It is an AI agent that is built to optimise human deployment. Eluna will help managers avoid bottlenecks by answering complex queries, such as, “Where should we shift people to avoid a bottleneck?” This tool is scheduled for a test run at a company warehouse in Tennessee.
Augmented-Reality (AR) Glasses: Delivery drivers will be able to wear these AI-powered glasses to identify the correct packages, receive turn-by-turn directions, and even flag the presence of dogs at a drop-off location. These functions currently rely on drivers' smartphones, and the new technology aims to prevent delivery delays.
Amazon has long stated that it wants to offload mundane tasks to AI and robots while improving worker safety. The company already relies heavily on automation, reporting that roughly three-quarters of all its deliveries are robot-assisted.
Recently, Morgan Stanley estimated that by the end of next year, nearly 40 fulfillment centers equipped with robots could result in up to $4 billion in annual savings.
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